Privacy Policy

1) Information we collect

• Contact details you provide, such as name, work email, phone number, company, and role.
• Information submitted in pilot application forms, including operational context and project goals.
• Technical usage information such as browser type, device information, pages visited, and referring source.
• Communication records when you contact us by form or email.

2) How we use your information

• To respond to enquiries, assess pilot fit, and manage onboarding discussions.
• To operate, maintain, and improve website performance, security, and reliability.
• To communicate updates relevant to your request, partnership status, or legal/compliance obligations.
• To produce aggregated, non-identifying service insights for internal planning.

3) Legal basis and data sharing

We process data under applicable legal bases, including legitimate interests, consent where required, and legal obligations. We do not sell personal data.

We may share data with service providers who support hosting, security, analytics, or communications under appropriate contractual controls.

4) Data retention and security

We retain personal data only for as long as needed for the purpose collected, legal obligations, and legitimate business requirements.

We apply technical and organisational safeguards designed to protect data against unauthorised access, disclosure, alteration, or loss.

5) Your rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or request portability of your personal data.

You may also withdraw consent where processing depends on consent.

6) Contact and complaints

For privacy requests, contact hello@holovast.com. You may also raise concerns with your local data protection authority if you believe your data has not been handled appropriately.